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Hotel Accessibility

Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

  • Bell at front door
  • Ramp available for hotel entry
  • Lowered desk for check in/out processes

Accessible Guest Room Spaces – ONE AVAILABLE ADA ROOM

  • Wheelchair accessible room available
  • ADA compliant guest room and access routes
  • Accessible door locks
  • Accessible heating, cooling, and light controls
  • Adequate clear turning space in bathroom
  • Handrails
  • Toilet with grab bars
  • Safety bar in shower
  • Bathroom doors slide in accessible room
  • Accessible bathroom controls

Hearing impaired Accessibility:

  • Close caption tv
  • Visual alarms or alerts in guest rooms, hallways, & public areas

Vision impaired accessibility:

  • Audible fire/smoke alarms in guest room, hallways, & public areas
  • Audible alarms in hallways


Website Accessibility

HGU New York Hotel is committed to ensuring digital accessibility for people with disabilities. We are currently in the process of upgrading our website to a new content management system and design that contains WCAG 2.1 AA conforming functionality. If you’re having trouble accessing our website in any way, please contact us using the below contact information.

Feedback & Contact

We welcome your feedback on the accessibility of HGU New York Hotel Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.