Check-in begins at 4:00 PM and check-out is at 11:00 AM.

If you arrive before your room is ready, our team will be happy to store your luggage while you explore the city. Early check-in and late check-out may be available upon request and are subject to availability and applicable fees.

Guests must be 21 years of age or older to check in to HGU New York. A valid government-issued photo ID and matching credit card are required at check-in.

The HGU Rooftop is seasonally open daily, weather permitting, offering guests a relaxing outdoor space with views of the Empire State Building. Because the rooftop is an outdoor space, hours and availability may vary based on weather and seasonal conditions. We recommend checking with the Front Desk during your stay for current availability.

Our $25 nightly destination fee includes:

• Evening Champagne hour
• 24-hour access to Solace gym
• Wi-Fi throughout the hotel
• Coffee & Tea available
• Luggage and package storage
• In-room laptop-sized safe
• Complimentary local calls
• Access to the 1905 Lounge
• Access to the HGU Seasonal Rooftop, weather permitting

For additional information, please contact our Front Desk team.

Yes. Every guest room at HGU New York is equipped with a mini-refrigerator for your convenience.

Our in-room minibar features a curated selection of beer, wine, spirits, soda, juices, and bottled water available for purchase.

While microwaves are not available in guest rooms, a microwave is available in our 1905 Lounge, where you can also enjoy complimentary coffee throughout your stay.

Yes. HGU New York offers customized group accommodations, meeting packages, and event options. Our 1905 Lounge and HGU Rooftop provide distinctive spaces for private events and gatherings.

Our Sales team will work with you to create a personalized package based on your group's needs, dates, and room requirements.

Our Front Desk team is happy to assist with arranging private black car service to and from New York City's airports.

Please contact us before your arrival or during your stay for assistance and pricing information.

HGU New York offers valet parking for $75 USD per 24-hour period.

If you prefer self-parking, several independent parking garages are located nearby, and our Front Desk team will be happy to recommend the most convenient option.

Perfectly positioned in NoMad, HGU New York offers effortless access to Manhattan and beyond by subway, train, taxi, or foot.

The 6 subway line is just a one-minute walk away. Penn Station is approximately a 15-minute walk from the hotel, while Grand Central Terminal is approximately a 15-minute walk in the opposite direction.

HGU New York is no longer a pet-friendly hotel.

We sincerely appreciate your understanding and apologize for any inconvenience. Service animals are welcome in accordance with applicable regulations.